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Refund Policy

Cancellation

YOU MAY CANCEL THIS AGREEMENT, FOR ANY REASON, WITHOUT PENALTY OR OBLIGATION, BY NOTIFYING USSLC WITHIN 5 DAYS FROM THE DATE YOU SIGNED THIS AGREEMENT BY ONE OF THE FOLLOWING:

  • An email notifying us of your intent to cancel sent to billing@usstudentloancenter.org
  • A phone call notifying a representative of our company of your intent to cancel made to our billing or servicing department: 877-433-7501
  • A written notice of cancellation sent to: US Student Loan Center, 2541 N Dale Mabry #403, Tampa, Fl 33607

IF YOU CANCEL WITHIN THE REQUIRED TIME FRAME, USSLC, OR ITS REPRESENTATIVES, WILL RETURN ANY PAYMENT MADE BY YOU UNDER THIS AGREEMENT. If this Agreement is terminated after the five (5) day period, Student shall not be entitled to a refund unless Student becomes eligible for a refund under the terms of the “Guarantee” section.

Guarantee

If Student’s initial application for a recommended consolidation program is denied by DOE: USSLC will, at its own expense, negotiate and resubmit new application to DOE for acceptance into a similar program with similar terms to the original agreed on terms. If it is determined that after resubmission or negotiation that USSLC cannot provide acceptable terms, then at Student’s request, USSLC will reimburse 100% of the Student’s Processing Fees and Monthly Maintenance and Membership Fees.

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Copyright 2021 – US Student Loan Center – All Rights Reserved

DISCLAIMER: Federal Student Loan Programs provided by the Department of Education are generally free to apply for and debtors may apply for relief by themselves. We charge fees for our services, and there is never a Department of Education processing fee. We are not endorsed, sponsored, or in any way related to the Department of Education. A consolidation combines several loans into one for the purpose of lowering a student loan payment. We make no guarantees about APR upon consolidation. APR is set by your student loan servicer. For more information on Fee Free Federal Student Loan Programs please visit www.ed.gov. We solely assist in preparing applications for Government benefits and you are not required to use or obtain these benefits.


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US Student Loan Center
2541 N Dale Mabry, #403
Tampa, Fl 33607
Email Support: onboarding@usstudentloancenter.org
Phone: 1-877-433-7501